Feature Requests

The options for reservation bookings is 0 or 1 hour from the current time. I would like guests to be able to make a reservation 30 minutes prior to the time if we have availability and this is not an option. 1 hour is too long sometimes or people think we're packed when we have open tables. Can the option be put into minutes rather than hours.

I would love for management to be able to set up all shifts of floor plans during opening process and be able to just toggle to the new floor plan when that shift starts

It would be really amazing to be able to assign alternative floor plans to specific dates. I would like it to be integrated into Schedules (for Toast Tables). We have a number of events and special dining experiences that require us to rearrange our floor plan. It would be great if that special floor plan could be reflected on reservations for specific dates, rather than having to change the floor plan layout universally.

Our current platform requires initials of the person who is putting in the reservation. This has helped us tremendously if there is any confusion or issue with the reservation. Would it be possible to have the employee put in their name or initials on the reservation, so we know who to call if there is a question?

When you go under quick edit on the POS and go to add an existing item, could a search bar be added to that drop down list so you don't have to scroll through the whole list to find the existing item you are adding back?

Allow the manager to be bcc'd on every reservation confirmation email.

Currently the only way to track cancellations is manually and I would like an automated location notification of cancellations

Problem: Currently, the Kitchen Display System (KDS) does not allow staff to view an item’s ingredients, preparation steps, or reference images. This makes it difficult for new or rotating kitchen staff to maintain consistency, especially with complex or specialty items. Suggested Solution: • Add a dedicated “Recipe/Description” section for each menu item in the Toast back-end. • Allow the chef or cook to tap on any item on the KDS to view: • Ingredient list • Preparation instructions • Reference photo • This feature mirrors the item descriptions already visible to customers on self-order kiosks — but adapted for internal kitchen use.

I was told this website is no longer monitored by Toast, and these feature requests are not being looked at by Toast. If that is the case, why is this website still active???