Feature Requests

Just like there is a spot to include your website on the restaurant profile page, have a spot for facebook and instagram to also link.

We have multiple, very different dining areas. Guests often claim having booked one when they booked the only available option. It would be very helpful if the confirmation text included their dining areas.

Would be nice to have a small wording update to the Guest Portal message that appears under the waitlist section. The current line reads: “Based on table seating availability, smaller parties may be seated before you.” While that’s technically true, it can be a bit misleading for guests since seating order also depends on table size and guest preferences (like patio-only vs first available). Need to update it to something a little more accurate and transparent, such as: “Seating order is based on table availability, party size, and guest preferences. This means that even if you’re next on the list, another party may be seated first depending on what opens up.”

Allow the guest to indicate the number of high chairs and/or booster seats needed while making a reservation. Also allow the manager to configure which tables can accommodate the high chairs.

Specify dining areas are not accepting reservations or full rather than simply not listing them on guest portal so guests see that they are fully booked.

Is there a way to make the system beep once it accepts a credit/debit card? Seems like when I pay at most places, the system will beep letting me know that my card was read or accepted. Our POS does not beep. It confuses customers as they are expecting a beep. They keep tapping or scanning their card not realizing that the system has already read it.

Customer would like to have the option on the toast tables reservation for guests to be able to reserve for more than one hour example they want to book a reservation for 4 hours they want it to be booked in one reservation

Customer would like the option that says There are no tables available from 9:00 AM to 1:00 PM. on google to be removed when guest are trying to reserve for party size larger than 8 and instead add the option that says Parties larger than 8 please call the restaurant to make a reservation since he can accomodate them at the restaurant

"Experiences" can only book individual tables each booked at a different time. Also, Experiences accepts a deposit. My events start at one set time and have no assigned seating (like a cocktail party). Also, customers prepay for the event, and the term "deposit" confuses them. Please add to Experiences my customers' ability to book a spot (and not a particular table), pay for it at the time of booking and call it a payment for the event rather than a deposit. Also, please have Experiences show the words "sold out" rather than "no reservations available" to make it clearer to them that the event is sold out.

Hi! We run a restaurant in a very tourist-heavy area and we’ve noticed a recurring issue: many international guests are unable to join our online waitlist or book reservations because the system only accepts U.S. phone numbers. This is a major setback for us — we receive dozens of tourists daily who are interested in booking, but can’t complete the process due to this limitation. We’d love to see one (or both) of these improvements: 1. Enable support for international phone numbers. 2. Allow guests to book using an email instead of a phone number. This would greatly improve the guest experience and reduce friction for our front-of-house staff. Thank you!