Reservations Not Assigned to Tables
under review
M
Michael Mueller
Allow reservations to be made that have no table assignment.
"It's better for us because we have numerous options for combo tables and wish to have the ability to make decisions ourselves without the algorithm thinking it knows best. There are just too many factors involved. The app needs to assist the host in doing their job not try to do it completely for them."
s
sonora.braun@toasttab.com
Merged in a post:
Ability to unassigned reservations from tables.
Lizzie Wadsworth
Don’t require reservations to be plotted at a table. I want a list that I can go through and plot myself this way I can control the flow of my restaurant.
s
sonora.braun@toasttab.com
Merged in a post:
Take reservations without assignment
G
Georgia Boys
Would like to take reservations without having to choose a table. We don’t always know where we will sit them and don’t want to tie table up or have to overwrite to make it work. If it could just be an option not a requirement to take a reservation.
s
sonora.braun@toasttab.com
Merged in a post:
Pre-assignment of tables
M
Melissa
Toast tables keeps preassigning seating, even when it doesn’t follow the servers’ rotations or flow of the restaurant. Is there a way to turn this function off? We would like manual control over pre-assignments, as they are not always necessary. The system being allowed to do it is confusing our hosts and resulting in customers being seated incorrectly.
s
sonora.braun@toasttab.com
Merged in a post:
Preassigned tables
J
Jabrielle richarde
Our reservations gets pre assigned a table.
Can we have this change to a setting to be an optional feature that our restaurant wants or not ??
It’s to much steps to take when we seat them to a different table and host forgets to unassign the pre assign table and that causes the 2 tables with the same check on and frustrates servers & manager who needs to go in and fix it
s
sonora.braun@toasttab.com
Hi Jabrielle - You can always drag and drop a party to a different table than the one they are assigned. Have you tried that? That said, removing the automatic table assignment is a feature request we are already tracking here: https://toasttables.canny.io/feature-requests/p/reservations-not-assigned-to-tables
FYI Jim Covino Myanh Truong
s
sonora.braun@toasttab.com
Merged in a post:
Table assignments
G
Gina King
Is there a way to make all the table assignments manual? There is no way to see if the guest made the request or if the system is assigning the table unless there is a note. This is causing issues
s
sonora.braun@toasttab.com
Merged in a post:
Reservations
Tyler OConnell
We would love for there to be a way to create a reservation without assigning a table and being able to assign tables the day of
s
sonora.braun@toasttab.com
under review
s
sonora.braun@toasttab.com
in progress
We are working on the automatic re-assignment piece of this right now. Tables that were automatically assigned ("soft" assigned) will be automatically reassigned when possible, leading to reduced upcoming conflicted (red) reservations in your list. Note: If the tables were manually assigned by the host / manager they will need to be manually reassigned.
ETA is end of June / early July.
s
sonora.braun@toasttab.com
Merged in a post:
Automatic Reassignment (Day Of)
M
Michael Mueller
Automatically re-assign tables to somewhere else if a host seating a guest causes a conflict.
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