Require Initials (or name via POS PIN) of who took the reservation
planned
T
Tamar Gronowski
Our current platform requires initials of the person who is putting in the reservation. This has helped us tremendously if there is any confusion or issue with the reservation. Would it be possible to have the employee put in their name or initials on the reservation, so we know who to call if there is a question?
K
Kate Hopkins
I would like this to apply to all chances made to the reservation as well, preferably using their access code not just initials, which can be easily faked
T
Tamar Gronowski
sonora.braun@toasttab.com Is there any update on when the proposed launch date of this will be? I just had an issue arise at one of our locations where someone took a reservation for 50 and did not talk to the manager. I realize that is a whole other issue and it is being handled, but we are having to ask all 70 of our employees who took this call/reservation. This request for accountability was made almost 2 years ago and I had really hoped that it would've been completed by now.
Thank you for any update you can give.
I have attached the notes from the reservation. I know it says Host Tablet - but there has got to be a place where we can initial who took the call.
J
Jenn
This is a must so you can go to the person who took the reservation with questions
Walied Sanie
Looks like it’s been a year on this request. This would be a massive help
s
sonora.braun@toasttab.com
planned
s
sonora.braun@toasttab.com
Merged in a post:
Require Name of Host That Booked Reservation
C
Chris Turowsky
Is there a feature that requires the person booking a reservation to select their name, showing who made that reservation.
T
Tamar Gronowski
This has been requested many times with multiple postings being merged into one. My original request for this was over a year ago and it has been marked "under review" but hasn't moved forward. I think this is a HUGE issue that needs to be resolved. Hopefully since people are still posting this as a request, it will encourage them to make this happen.
M
MARGARET HUSTON
Great idea
s
sonora.braun@toasttab.com
Merged in a post:
Host signature
M
Mary Michael Jennings
Requirement of who is taking/editing any reservations and or notes. This way you know who to talk to about each reservation.
Rei Do Gado Brazilian Steakhouse
Yes! Yelp reservations had it and it was very helpful.
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