Hold credit card but do not charge unless they are a no show
Jessie Ignatiev
No more reservation deposits! Just a hold on customers card and they are not charged unless they do not show up for reservation. Reservation deposits are hurting our tips as toast only tips guests AFTER the deposit is taken off the bill. The reservation deposit also causes customer confusion and guests would prefer that they are not charged unless they do not show up. There are so many issues with reservation deposits and holding a card instead is simpler and will avoid a hit to our tips.
R
RS
Yes, this is a primary reason that we have stopped onboarding our new Toast POS locations to Toast Tables.