FIX TIPPING AND RECEIPT ITEMIZATION FOR GUESTS WITH RESERVATION DEPOSITS

Jessie Ignatiev
We are losing tips because of toasts lack of proper tipping for guests with reservation deposits! The tip percentage should be based on the total BEFORE the deposit is taken off. The receipt should show a pretax total line, where the guests should be tipping based on, then a line clearly stating the subtraction of the reservation deposit. There are so many angry customers because their receipt does NOT show this. And our team is losing major tips because toasts lackadaisical fix is now causing issues that they should have proactively planned before role out.
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Ann-Marie
Totally agreed