Ensure Reserved tables aren't accidentally sat
under review
Jessica Fitch
Warn/Prevent host from seating a walk-in or waitlist party at a table that has an upcoming reservation and won't have enough time to turn. The system allows walk-ins to be sat at any table despite reservation status and only turns the name on the list red a few seconds after it's marked. When we are busy the host has walked away already and doesn't notice this or even worse, they are in the waitlist and don't see the issue until they toggle back. This makes it difficult for servers or less experienced staff members to use the app correctly which we often rely on.
Jessica Fitch
PLEASE implement this feature!! One of the main reasons I need seating/booking software is so that I can set enough parameters to require little effort from staff and also prevent them from derailing my meticulous plan!
s
sonora.braun@toasttab.com
under review
Trevor Clements
Our previous reservation system also dimmed/greyed out tables if estimated turnover time overlapped with an upcoming reservation. Super slick visual for staff to use.