Disable Hold and Stay buttons on Table Service
N
Nicholas Polimenakos
I would like the option to disable these buttons for Table Service mode. It is much more difficult to constantly monitor all servers to make sure they don't abuse these buttons instead of just being able to disable it the way I can disable it for Quick Orders as well. I don't understand the reasoning behind restricting my ability to block this function on Table Service.
M
MarQuez
I’m curious to how waitstaff can abuse these buttons. If the food isn’t pushed through, it just isn’t. Maybe you can enact other controls?
J
Jeremiah Beber
I disagree. Server errors do not equate to design flaws in the software and introducing the ability to disable these buttons will likely have unforeseen consequences across the platform. Train servers to enter orders into the POS with care and precision. You can also already adjust Toast settings so that Holds are either not allowed or don’t apply to individual selections.
c
chase Lairson
This is a must add. Too many errors have happened because of the hold button.