Add more SMS Templates or Saved Responses
planned
s
sonora.braun@toasttab.com
Merged in a post:
Preset Text Messages
Brian Cowart
Allow custom text message presets for the host to communicate with guests instead of having to type a text message every time. For example “bar seats are available if you would like them” or “your time to be seated is approaching and you haven’t checked in”….we use the text feature to communicate a lot, these custom predefined text messages would be nice, our previous system had them.
Sarah Pak
There should be at least 2 different Waitlist Notification templates so one can be used to alert when they've reached the front of the waitlist and one to alert that their table is ready. The first one allows a guest to head to the host stand and the 2nd confirms that the table is actually ready. We have found that it typically takes a Guest several minutes to make their way to the host so, whether they're grabbing drinks at the bar and trying to close out or outside walking around. Having two notifications allows for more time before the table is actually ready.
s
sonora.braun@toasttab.com
planned
Sarah Pak
sonora.braun@toasttab.com do you have an update on this, please?
s
sonora.braun@toasttab.com
Sarah Pak Not currently being worked on due to other in flight features and limited engineering, but we want to and plan to do this. Likely a second half of the year item. cc Jim Covino